Wishlist

We deliver goods Australia wide using Australia Post and our own delivery. Shipping cost are influenced by postcode, size and weight of the product. Total cost of the goods or services offered include all appropriate shipping/handling charges and taxes once they are place in the cart. All prices displayed on this website are exclusive of shipping costs. Please contact us if you would like us to ship products overseas.

At Shepparton Sleep Centre, our aim is to ensure that our customers are 100% satisfied. If you are not completely happy with a product that you purchased from this site, for any reason, you may return or exchange it within 14 days of your purchase providing the product and its packaging is returned to us in its original new condition and is accompanied by your receipt. Once your returned items have been received by us we will credit you within 7 business days less the cost of postage paid by Shepparton Sleep Centre. Alternatively, Shepparton Sleep Centre is happy to provide you with a credit on your customer account.

GENERAL Q: How do I place my order? A: You may place your order online, over the phone or in person. The choice is yours. Q: Do you have a show room? A: We have a retail store selling everything to do with Lawn Bowls on the 234 Wyndham Street, Shepparton, VIC 3630. You’re more than welcome to come by and view our products before you buy. We have most products and colour options available to view. Q: Is it safe to shop online? A: Yes, your information will remain secure at all times. Q: Are the items you sell in stock? A: Generally yes, if the item you want is not available you will be informed of this by return email or phone. Q: Can you customise an Item for me? A: Sometimes yes, please email us or call us on (03) 5822 1661 to discuss your options. Q: Do you accept commercial and wholesale orders? A: Absolutely, please contact us on (03) 5822 1661 to discuss your requirements in detail. PAYMENT Q: Can I pay by credit card? A: Yes, we accept Visa and Master Card over the phone. Q: Can I pay over the phone? A: Yes please call (03) 5822 1661 to place your order. Q: Is there another way I can pay? I don’t have a credit card. A: Yes, either by cash upon pick up or bank deposit. Our deposit details are: Account Name: Bank Name BSB: 063 527 Account Number: 1081 5852 Q: Can I pay the delivery driver? A: No, payment must be made before the goods are sent out. Our delivery contractors are not equipped to take payments. DELIVERY, RETURNS & WARRANTY Q: Can I pick up the items I am interested in from your showroom? A: Yes, please see our contact page for details of our location and trading hours. Q: How long will it take to receive my goods when I order over the phone or online? A: We usually dispatch the goods within 2-3 business days. Once it leaves our facility you can expect local delivery within a day. Outside of the Shepparton delivery ranges from 2-7 days. If sent via courier we provide you with tracking details so you will know exactly when the goods will arrive. Q: What If I receive damaged goods? A: If you receive goods that are damaged upon receipt please let us know as soon as possible to arrange a replacement. See our Terms and Conditions for further details.